·Our clients are working on initiatives in highly complex
environments. Recent projects include: improving customer service metrics
for a Private Health Provider. Intervening in a Legal Services Division of
a Government Department to bring it back under control. Installing a
project centre to replace the boardroom of a Medical Diagnostics company,
halving the time spent on project discussions.
·The common challenge: how to control the quality of project outcomes
yet foster innovation and buy in.
Training Services
·Our focus is on Practical Skills training, designed from our clients
experience and proven models that can be readily applied in the workplace.
We offer Skills Based and Nationally Recognised Qualifications for
Managers, Trainers, Presenters, Customer Service Officers and Project
Specialists.
Neuland Products
·Are designed to promote active
participation of every individual within a group, and to enable
visualisation of the structured thinking process, necessary for effective
accelerated group work.
"...One of the common problems he cites is the silo mentality
where individual business units are busily working away but not necessarily
being proactive and collaborating with other units in the same
organisation..."
"...the critical part of the exercise is the debrief when the
learning experience is linked back to the issues currently being
experienced in the workplace ...we use the PinPlan (pinplan.net.au)
methodology to get people to explore the problems and work on solutions
with concrete action plans."
Taken from an interview with
Jeni Harvie of the Sydney Morning Herald and Phil
Shorten managing Partner Impartskills
