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Moderation – Building internal capability to design and conduct one off
forums and ongoing project forums.
A structured facilitation
system that turns workshop outcomes into workplace actions
Content of this page:
1.
Why are advanced Facilitation
Skills so important for Managers, Trainers & Consultants?
2. Moderation
- how does it work, what's the business outcome?
3. This
program - an overview
4. Learning
outcome for the participants*
5. Content
of the program: Moderation basics (3 days)
6. Content
of the program: Moderation advanced (3-4 days)
7. Recommended
for
8. Attendance
9. Investment
10. Pictures from
former Moderation Training courses
11. Registration
Form
Why are advanced Facilitation Skills so important
for Managers, Trainers & Consultants?
Today the
requirement of business efficiency demands a reduction of the time people
spend in training and meetings. At the same time group performances are
required to be more effective and innovative. In project, process and
matrix organisations people are working, learning and improving together.
As a part of the culture and strength of an organisation, group work
techniques are essential for the daily performance of these teams.
Traditional meetings are often inefficient discussions or
one-way-presentations. Managers, Trainers & Consultants are in the role
to facilitate group work, however, a facilitation process is often missing
or applied inconsistently.
Moderation
- how does it work, what's the business
outcome?
Moderation
(latin: moderare - to moderate, to steer, to regulate) is both a philosophy
and a method of interactive working and learning with and in groups. Main
instrument is the visualisation of every working step with the use of
coloured cards, pinboards, brown paper and other visual aids. The neutral
facilitator (moderator) guides the group through a clear structured and creative process.
The Moderation method especially applies in sensitive
and difficult situations. Typical applications are:
- SWOT-analysis
- Strategic planning
- Partnering workshops
- Problem solving
- Conflict resolution
- Action planning
- Implementation of management systems
- Change of culture and
organisation
- Developing workplace teams
- Generating ideas
The major
benefits of Moderation are:
- Sustainable outcome can be
achieved in a short time
- Breadth and depth of
exploration brings all relevant issues on the table
- Moderation accommodates all
workplace cultures
- All group members participate
in the same way regardless their positions
- High commitment and ownership
of all group members to decisions and outcome
- Walk the talk process for
learning organisations
With Moderation
as a training method, knowledge and information can be delivered in an
activating way and learning experiences can debriefed and shared.
Moderation can be incorporated in any organisational development or
performance improvement program. People enjoy moderation as a very active
working process and are very motivated to contribute to the content.
More information on Moderation
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An example of a program we delivered recently*
The "Moderation" program consists of
two modules - Moderation basic and Moderation advanced. In the Moderation
basic course (3 days) participants learn the individual techniques of
Moderation and practise them in various sessions. In the Moderation advanced
workshop (3-4 days) the participants, who all have previously attended the
moderation basic program, have the opportunity to practice the techniques
in more depth and learn from a very practical experience in a real business
environment.
The key part of this program is the facilitation
of a “real” conference for a “real client” by the participants with
coaching from our experienced facilitators. The participants experience all
stages of a project using the moderation system, including the briefing
from the client, the planning of the sessions, the facilitation of a one or
two day event as well as and the debriefing of the learning experience.
Both workshops
are highly participative. We model the processes along the way Therefore
participants not only see Moderation as the content of this program they
also experience Moderation as the learning and working process.
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Learning outcome for the participants*
On
completion of the Moderation basic workshop,
participants will be able to:
1. Design and facilitate various
meetings/workshops that achieve more
significant outcomes in less time.
2. Manage group communication
processes that encourage active participation and involve all group
members.
3. Manage problem solving and decision
making processes in groups successfully even to difficult / sensitive
issues.
4. Get the commitment of all group
members to results and decisions.
In addition, participants of
the Moderation advanced workshop
will be able to:
5. Involve staff in
(cultural/organisational) change processes.
6. Design alternative processes for
working and learning events with small and large groups (workshops,
conferences, training processes, quality circles, meetings).
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Content of the program
Moderation basics (3 days)
- Background and philosophy of
moderation
- The moderator’s role (content
vs. Process)
- Elements and working
techniques of moderation
- Supporting learning and
working processes by using visual aids
- Elements and techniques of
visualisation in training and facilitation
- The moderator’s tool kit and
what to do with it
- Preparation and structuring of
moderation sessions
- Planning the phases of
moderated events
Moderation advanced (3-4
days)
- Manage the briefing process
with the client for the facilitation of an event
- Design structured processes
(and/or a series of structured processes) for working and learning
events with small and large groups in a corporate environment.
- Facilitate various
meetings/workshops with a team of other moderators.
- Plan and facilitate a
"Communication Market" with a large group
- Improvise in response to the
needs of the group during the session with appropriate moderation
techniques
- Manage group communication
processes that encourage active participation and create significant
outcome with buy-in from participants.
- Reflection and feedback to own
moderation style
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RECOMMENDED FOR
All internal or
external consultants, trainers, project managers, team leaders and
frontline managers of all industries and functions (e.g. human resources,
sales, marketing, project management, development, administration, quality
management, OH&S, compliance) who are working in or with groups and
seeking to improve their facilitation techniques and the group working and
learning culture towards more motivating, eventful and effective meetings
workshops. Especially recommended for experienced trainers and consultants
who are already qualified as a Workplace Trainer / Assessor (Certification
IV or Diploma).
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INVESTMENT
Written
Quotations available on request.
·
E-mail: impart@impartskills.com.au
·
Phone: 1800 554 714
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What former
participants have said?
The
following comments were taken from our last public Moderation workshop and
several inhouse-training-workshops. Former participants have been
consultants, trainers, conflict mediators from private as well as
governmental organisations.
1.
“Essential as part of changing culture,
change management. Return on investment, best value for money in town!“
2.
“1) Get on the program as soon as
you can! 2) If it’s the only training you do this year do it! 3) It is
highly effective for action plans in a short time.“
3.
“Great way to remain in process,
actively engages learner and fosters commitment, challenges you to reflect
on your own facilitation process and wonderful way to cover content skills“
4.
“Well worth it. A great tool for
facilitation. A must for trainers & consultants.”
5.
“A great technique to involve all
of group. Volker is great at modelling moderation. A totally involving,
interactive, powerful approach to working with groups.”
6.
“Have a go. Great to have the opportunity
to practise. Wonderful feedback. A great deal of learning.”
7.
“Don’t be afraid to hand control
over to others. Colour and shapes can’t be underestimated. It was fun.”
8.
“Easy to apply in any application.
Participants are involved during all stages. Short, sharp, sweet effective
techniques.
Are you curious
and interested to join? Click here for some Pictures from
former Moderation Training courses.
Registration Form
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